Uganda Railways HQ —
24 channels.

The brief

A national transport HQ, watched in real time.

Uganda Railways Corporation needed surveillance coverage at its Kampala headquarters that matched the operational importance of the building — control rooms, public-facing reception, document storage, and the routes between them. The project was tendered through Integrated Transport Solutions Limited (ITSL), URC's technology integrator. PASS Systems was selected to design, install and maintain the surveillance layer.

What we built

• 24 channels of CCTV sited to cover reception, control rooms, document and asset zones, internal corridors and external approaches — with overlap on every chokepoint.
• Dedicated NVR with 30-day on-site retention and a documented archive-to-off-site workflow for incidents.
• Camera placement engineered around the building's mixed-use traffic — staff, contractors, the general public — so footage is identification-quality, not just movement detection.
• Encrypted feeds tunneled to the PASS-Ops bench in Kampala, alongside our other monitored sites.
• Ongoing maintenance contract covering firmware, replacement parts, and quarterly response-protocol drills.

A transport HQ is busier than the buildings most installers spec for. You can't put a camera anywhere — every angle has to earn its place.

Why 24 channels, not 16.

Sixteen channels would have covered the principal access points and the obvious chokepoints. We specified 24 after walking the site with ITSL and URC because three categories of risk weren't covered by the obvious placements:

1. Cross-corridor blind spots — long lines of sight from reception into back-office areas have shared sight angles that need redundant coverage, so a single camera failure doesn't lose a whole route.
2. Public-staff transition zones — the points where members of the public end and staff-only zones begin need identification-quality footage from both directions, not just one.
3. Document storage approaches — quiet, low-traffic areas are the ones that get most undercount on operator attention; we doubled coverage there.